could not open communication device


hello folks @ macrumours!

firstly apologise if got question in wrong section.

father has problem macbook , seeing of generation golden oldies love call , vent frustrations @ piece of hardware not working properly, tried www , found no answer causing issue.

have gathered, has macbook , there no proper sequence force message of "internet connect: not open communication device" come on screen.

running m$ entourage email , system preferences / network panel solely has airport, ethernet , bluetooth in list. there no reference anywhere internal modem trying create connection. has never required internal modem. ethernet , bluetooth continually "off" - in far not ever using them.

out there have clue , causing message reappear time?! must have happened around 40 times today alone.

(and sorry again if got wrong section)

kind regards,

sparky
 

does use 3g usb modem? things show dial adapters.
 


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